One of the many benefits of online banking with Longview Community Bank is the ability to set up account alerts. Stay on top of important changes to your account with notifications about low balance, deposits, withdrawals, transfers, and more. Alerts can be sent to email, text, secure inbox, or our app–the choice is yours!
To use this service, you must first enroll in Online Banking. Click here for full instructions.
To use push notifications, you must first download the Longview Community Bank mobile app to your smart device from the app store.
How to Set Up Account Alerts via Mobile App
To set up this service, simply log in to the Longview Community Bank mobile app on your smart device. After logging in, you will be brought to your account overview page.
- To enable notifications, tap on the “More” button at the bottom right of the screen.
- Then under settings, tap on the “Alerts” tab. To enable push notifications, toggle the switch.
Depending on your mobile operating system, you may be asked to confirm that you would like to enable push notifications. To enable them, tap “Allow”. The green toggle indicates that this feature is enabled. You can customize alerts by selecting “Account Alerts” or “Security Alerts”. You can view your alert history by selecting “History”.
Setting Up Text (SMS) Notifications
Go to “More” at the bottom right of your mobile app and select “Alerts”. Then choose “Manage Delivery” from the menu; you can add your mobile phone number to receive SMS notifications. After entering your number and selecting “Continue”, you will receive a verification code to finalize the process. When enabling account alerts, you will not be able to choose if you would like to receive the alert via SMS (Text) or push notification.
How to Enable Account Alerts
Under the “More” menu at the bottom right of your screen, tap on the “Alerts” tab under settings. After enabling push notifications, tap on the “Account Alerts” tab. You will be able to choose the account for which you would like to receive alerts. After selecting the appropriate account, you can add specific alerts.
To add a new alert, tap on the “Add New Alert” tab at the top of the screen. Where eligible, you can receive balance and transaction alerts. Tap on the specific alert(s) you want to receive, and set specific parameters if necessary. These settings will be saved after they are enabled.
Protect Your Money
This service also has the option to set security alerts on your accounts. These alerts can notify you if your address or passwords are changed. Tap on the “Security Alerts” tab to learn more and set up these alerts on your accounts.
How to Set Up Account Alerts Online
Log In to Your Account
On the Longview Community Bank website, click on the Consumer Banking Login button. Enter your login credentials to access your account dashboard.
Access Alert Settings
In the dashboard, navigate to the “Alerts” section.
Select Contact Options
Alerts can be sent via:
- Text message (SMS)
- Push notifications (if using the mobile app)
- Online Banking Secure Inbox (option will ONLY send a notification with the online banking platform)
Select Alert Options
Longview Community Bank offers several alert options, including:
- Security: Get alerts if someone changes your information or is trying to get access to your online banking.
- Balance: Low balance alerts can help you avoid overdrafts or maintain balances to qualify for interest earned. High balance alerts can help you identify when you might want to transfer or invest money.
- Transaction: Get alerts when deposits, checks, or withdrawals post to your account.
- Transfers: Get alerts when large incoming or outgoing transfers post to your account.
- ATM/Debit Card: Get alerts with ATM/debit card transactions and changes occur.
- Other: Get alerts when something unexpected happens.
Set Alert Preferences
Under each alert, you can expand the options to customize which alerts you want to receive.
- Security
- Online banking password was changed
- Online banking login was locked out
- Login ID for online banking has changed
- Balance
- Account balance below threshold
- Account balance above threshold
- Transaction
- Transaction over threshold amount
- Transaction equal to threshold amount
- Electronic draft deducted over threshold amount
- Check number XXXX cleared
- Credit transaction was posted
- Debit transaction was posted
- Deposit was credited to an account
- Withdrawal over threshold amount occurred
- Transfers
- Outgoing transfer over threshold amount
- Incoming transfer over threshold amount
- ATM/Debit Card
- Card transaction over threshold amount
- Other
- EFT authorization hold added
- Chargeback occurred
- Fee was charged to an account
- Broadcast alerts
Customize Your Alerts
- Customize thresholds (e.g.: alert me if balance < $100)
- Choose Delivery Method
- Text message (SMS)
- Push notifications (if using the mobile app)
- Online Banking Secure Inbox
- Click “Save” to activate your alert
As your community bank, we take protecting your personal information very seriously. Find more information about protecting the security of your accounts.
With real-time notifications on your Longview Community Bank accounts, monitoring your money and personal information is easier than ever. Take a minute today to activate some of these account alerts and enjoy the peace of mind that comes from knowing what is happening with your money.
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